Privacy Policy

This Privacy Policy explains how the YAKU-MILLING website operating team (“we”, “us” or “our”) collects, uses, retains and protects personal information when you browse this website, enquire about products or use our contact features. It also explains how to contact us. It covers the product information, document browsing, contact forms and online enquiries offered on this website.

1. Information we collect

• Information you provide: Your name, company, email address, telephone number, enquiry and other business contact details that you choose to provide through contact forms, online enquiries or email. Whether a telephone number is needed depends on the form. You can browse public pages without submitting an enquiry.
• Visit and technical information: Page paths, visit times, IP addresses, device types and a randomly generated visitor identifier for website statistics and operations. Enquiry submissions also record browser information, submission times and submission identifiers to troubleshoot problems, prevent duplicates and address abuse.
• Preferences and browser storage: A cookie remembers your language selection. Local storage holds the random visitor identifier, and session storage coordinates interactions such as the opening animation. The random identifier is not your name or contact details, but it can link visits from the same browser.

Please do not include sensitive personal information unrelated to your enquiry, such as identity document numbers, financial account details or health information. Do not provide another person’s information without authorization.

2. How we use information

We use information to respond to enquiries, provide product and technical information, handle service requests, conduct necessary business communications, remember language preferences, understand website usage, improve the browsing experience, maintain security and meet applicable legal obligations. We process personal information only where a basis permitted by applicable law is available, obtaining the relevant consent where required. We do not sell enquiry information, or use it for unrelated purposes without meeting the relevant notice and authorization requirements.

3. Cookies, statistics and your choices

The language cookie is named yaku-language. The local visitor identifier is stored as yaku-visitor and helps measure visits and visitor activity. Session markers control page interactions. Opening this Privacy Policy does not require you to provide contact details.

You can manage, block or clear cookies and local storage using your browser settings. Clearing them may reset your language preference, cause statistics to recognize your browser as a new visitor, or reset certain interactions. Clearing browser storage does not automatically delete submitted enquiries or server-side visit records. Contact us if you want to make a request about that information.

4. Service providers and disclosure

We may use website hosting, Alibaba Cloud OSS object storage and technical maintenance providers to operate the website. Information is entrusted to providers only as necessary for the relevant services. We require providers to follow the agreed purposes and take appropriate protective measures.

We do not provide personal information to unrelated third parties except for necessary service processing, appropriate authorization, applicable legal obligations, or lawful handling of security incidents and disputes. Where separate consent or other procedures are required, we will follow the applicable requirements.

5. Retention and security

We retain personal information for no longer than necessary for the purposes described above, taking into account business follow-up, legal obligations and dispute handling. When retention is no longer necessary, we will delete or anonymize information as applicable. Information that must legally be retained will be subject to restricted processing.

We use access controls, authentication, backups and operational safeguards appropriate to the risks to reduce unauthorized access, loss or disclosure. Internet transmission and storage can still involve risks. If an incident affects personal information, we will take remedial and notification measures as required by applicable rules.

6. Your rights and requests

Subject to applicable law, you may request information about processing, access, a copy, correction, completion or deletion of your personal information; restrict or object to certain processing; and withdraw consent where processing relies on it. Withdrawal does not affect lawful processing carried out beforehand. If information is necessary to handle an enquiry, deleting it or restricting its use may affect our ability to continue the related service.

Use the contact channels below to describe your request and the relevant contact information. We may ask for proportionate identity verification to prevent impersonation. We will handle and respond to requests within the periods required by applicable law. You may also raise concerns with a competent supervisory authority.

7. Children’s information

This website is intended primarily for business customers and professionals in industrial equipment, rather than children. If you believe a child has provided personal information without appropriate guardian authorization, please contact us so that we can investigate and take appropriate action.

8. External links and international access

The website may link to external websites or communications services operated independently by third parties. Consult their privacy policies for information about their practices. Access from different countries or regions may involve cross-border network transmission. If business operations require us to provide personal information to an overseas recipient, we will address applicable notice, authorization and other necessary procedures.

9. Policy updates

We may update this policy as website features, business arrangements or applicable requirements change, and show the update date on this page. We will provide appropriate notice of significant changes to personal information processing where required. Refer to the latest version published on this page.

10. Contact us

For questions about this policy, personal information or a rights request, use the website’s Contact Us page or the email address and telephone number listed in the footer. Please identify your message as a “Privacy enquiry” so that we can provide further assistance.